At Kamber School of Machine Learning, we are committed to ensuring transparency and fairness in our refund and cancellation process. Below, we outline the conditions and timelines for requesting and processing refunds.
01Refund Eligibility
1.1 Program Cancellation by Kamber School
- If a program is canceled by Kamber School, a full refund of the paid fees will be issued.
1.2 Student-Initiated Withdrawal
Refund requests for student-initiated withdrawals are subject to the following timelines:
- Up to 7 Days Before Program Start: Full refund, excluding non-refundable charges (e.g., registration fees).
- Less Than 7 Days Before Program Start: 75% of the program fee is refundable.
- After Program Start (Within the First Week): 50% of the program fee is refundable.
- After the First Week: No refunds will be issued.
02Refund Request Process
2.1 Submission of Request
- Refund requests must be submitted in writing via email with the subject line "Refund Request – Program Name."
- Include your full name, enrollment ID, reason for the request, and any supporting documentation.
2.2 Acknowledgment of Request
- Upon receipt, Kamber School will acknowledge your request within 2 business days.
03Refund Timeline
3.1 Approved refunds will be processed within the following timelines:
- Domestic Payments: Within 10-15 business days after approval.
- International Payments: Within 15-20 business days after approval (subject to bank processing times).
3.2 Refunds will be issued via the original payment method unless otherwise specified.
04Non-Refundable Charges
The following fees are non-refundable under any circumstances:
- Application/Registration fees.
- Administrative charges.
05Program Deferrals and Transfers
5.1 Program Deferrals
- Students wishing to defer their enrollment to a future session must submit a formal request.
- Approved deferrals may incur an administrative charge but do not qualify for a refund.
5.2 Program Transfers
- Transfers to a different program may be considered but are subject to availability and additional fees.
Questions about this policy?
Contact our administrative team and we will be happy to help.
